Cookie Policy

1. Introduction

IR Worx (Pty) Ltd ("IR Worx", "we", "us" or "our") respects your privacy and is committed to protecting personal information that may be processed when you use our website.

This Cookie Policy explains what cookies are, why we use them, which categories of cookies may be used and the choices available to visitors.

This policy should be read together with our Privacy Policy, PAIA Manual and other applicable legal notices.

2. What Are Cookies?

Cookies are small data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website.

Cookies may allow a website to remember preferences, maintain secure sessions, assist with security and provide information regarding the way visitors use the website.

3. Why We Use Cookies

IR Worx may use cookies and similar technologies to:

• Operate and secure our website.
• Maintain user sessions.
• Support login and authentication functionality.
• Remember visitor preferences.
• Process forms and website requests.
• Measure website performance.
• Understand how visitors use our website.
• Improve our website, content and services.

4. Types of Cookies We Use

5. Google Analytics

Our website may use Google Analytics 4 to help us understand how visitors interact with our website and to improve its usability, content and performance.

Where analytics has been permitted, Google may process website usage information in accordance with its own privacy and data protection policies.

IR Worx configures optional analytics functionality to respect the cookie preferences selected by the visitor.

6. First-Party and Third-Party Cookies

First-party cookies are cookies placed directly through the IR Worx website.

Third-party cookies may be provided by external service providers whose services are used on our website.

Third-party providers are responsible for their own privacy and cookie practices.

7. Your Cookie Choices

When you first visit our website, you may be presented with a cookie notice allowing you to:

• Accept optional cookies.
• Reject optional cookies.
• Choose individual preferences.

Necessary cookies may remain enabled where they are required for the operation and security of the website.

8. Changing Your Cookie Preferences

You may change your optional cookie preferences at any time through the Cookie Settings facility on our website.

9. Browser Cookie Controls

Most modern browsers allow you to view, delete, block or restrict cookies through the browser's privacy or security settings.

Please note that disabling necessary cookies may prevent parts of the website from operating correctly.

10. Personal Information and POPIA

Where information processed through cookies or similar technologies constitutes personal information, IR Worx processes that information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act, 2013 ("POPIA").

Further information regarding how IR Worx processes personal information is available in our Privacy Policy.

11. Analytics Information

Where analytics has been permitted, information that may be collected or processed can include:

• Pages visited.
• Approximate visit duration.
• Browser type.
• Device type.
• Operating system.
• Website interaction information.
• Referring website information.
• General technical analytics information.

12. Cookie Retention

Cookies may remain on your device for different periods depending on their purpose and configuration.

Session cookies generally expire when the browser session ends, while persistent cookies may remain until their expiry date or until manually deleted.

13. Changes to This Cookie Policy

IR Worx may update this Cookie Policy from time to time to reflect changes to our website, technologies, services, business practices or legal requirements.

The latest revision date will be displayed at the top of this page.

14. Contact IR Worx

If you have questions regarding this Cookie Policy, privacy or the processing of personal information, please contact: